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Privacy Policy

Privacy Policy for Shamrock Bail Bonds

Effective Date: August 4, 2025
Last Updated: August 4, 2025

The Quick Version

We use Twilio to send you important bail bond documents and notifications via text and email. We protect your data, only use it for bail bond services, and never sell it. You can opt out anytime by texting STOP or contacting us.

Who We Are

Shamrock Bail Bonds ("we," "us," or "our") operates shamrockbailbonds.biz and provides bail bond services in Florida. This Privacy Policy explains how we collect, use, and protect your information when you use our digital communication services.

Information We Collect

Information You Provide

  • Contact Information: Name, phone number, email address

  • Bond Information: Case numbers, court dates, bond amounts

  • Identity Verification: Date of birth, driver's license number (when required by law)

  • Communication Preferences: How you want to receive notifications

Information Collected Automatically

  • Communication Data: Delivery confirmations, read receipts, response times

  • Technical Data: IP addresses, device type, browser information

  • Usage Data: How you interact with our digital documents and messages

How We Use Your Information

We use your information to:

  • Send bond paperwork, court reminders, and payment notifications

  • Verify your identity for secure document delivery

  • Comply with Florida bail bond regulations

  • Improve our digital communication services

  • Respond to your questions and requests

Our Digital Communication System

We partner with Twilio Inc. to deliver:

  • Text Messages (SMS/MMS): Court dates, payment reminders, document links

  • Email Communications: Digital paperwork, receipts, important notices

  • Secure Document Delivery: Password-protected PDFs when sensitive information is involved

Message Frequency

You may receive:

  • Initial bond paperwork (1-3 messages)

  • Court date reminders (24-48 hours before)

  • Payment reminders (if applicable)

  • Emergency notifications (rare, but critical updates)

Costs

Standard message and data rates may apply based on your mobile plan.

How We Protect Your Information

  • Encryption: All data transmitted through Twilio is encrypted

  • Access Controls: Only authorized staff can access your information

  • Secure Storage: Information is stored on secure servers with regular backups

  • Retention Limits: We keep data only as long as legally required (typically 5 years for bail bond records in Florida)

Third-Party Services

Twilio

Twilio processes communications on our behalf. They are bound by strict data protection agreements and cannot use your information for their own purposes. View Twilio's privacy policy at twilio.com/legal/privacy.

Other Services

We may share information with:

  • Courts and law enforcement (as required by law)

  • Insurance companies (for bond underwriting)

  • Payment processors (for electronic payments)

Your Rights and Choices

Opt-Out Options

  • Text Messages: Reply STOP to any message

  • Emails: Click "unsubscribe" in any email

  • All Communications: Contact us directly

Access and Correction

You can request to:

  • See what information we have about you

  • Correct any errors

  • Delete information (where legally permitted)

Data Portability

Request your data in a standard format for transfer to another service.

Legal Compliance

We may disclose your information when required by:

  • Court orders or subpoenas

  • Florida bail bond regulations

  • Law enforcement investigations

  • Legal proceedings

Children's Privacy

Our services are not intended for anyone under 18. We do not knowingly collect information from minors except as co-signers with parental consent.

Changes to This Policy

We'll notify you of significant changes via:

  • Email to your registered address

  • Text message notification

  • Notice on our website

Contact Us

For Privacy Questions:
Shamrock Bail Bonds
1528 Broadway
Fort Myers, FL 33901

Phone: 239-332-2245
Email: admin@shamrockbailbonds.biz

To Opt-Out:

Florida-Specific Rights

Under Florida law, you have additional rights regarding:

  • Public records requests

  • Data breach notifications

  • Protection against identity theft

Accessibility

This privacy policy is available in:

  • Large print (upon request)

  • Spanish translation (próximamente)

  • Audio format (call for assistance)

By using our digital communication services, you acknowledge that you have read and understood this Privacy Policy.

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